Effective as of August 5, 2025

Welcome to Iberique. These Terms and Conditions (“Terms”) govern your use of our website and any services offered by Iberique LLC (“Iberique”, “we”, “our”, or “us”). By accessing our site or booking a trip through us, you agree to these Terms.

If you do not agree, please do not use our services.

1. About Us

Iberique is an online travel agency specializing in curated travel experiences, including:

• Accommodations

• Guided tours

• Transportation

• Concierge services

We operate in partnership with trusted third-party providers.

2. Booking with Iberique

To book, you must:

• Be at least 18 years old

• Provide accurate and complete information

• Agree to these Terms and our Privacy Policy

• Pay a deposit or the full amount, depending on the package

Your booking is confirmed once you receive a confirmation email from us.

3. Pricing & Payment

Payment Terms • Prices are listed in USD or CAD and may include applicable taxes • A non-refundable deposit (typically 25–50%) is required to secure your reservation • The remaining balance is due 60 days before your trip • Bookings made within 60 days of departure require full payment upfront

Payment Methods We accept:

• Credit cards • Debit cards • Bank transfers • Secure online payments

4. Cancellations & Refunds

If You Cancel Cancellation must be submitted via email. Charges apply as follows:

• 60+ days before departure → Loss of deposit • 30–59 days before departure → 50% of total cost • 0–29 days before departure → 100% of total cost • Some services (e.g. flights or non-refundable hotels) may have stricter conditions

If We Cancel We may cancel trips due to unforeseen circumstances (e.g. low bookings, natural disasters). In such cases, you’ll be offered:

• A full refund • An option to reschedule • Travel credit

5. Changes to Your Trip

Your Changes You may request changes in writing. Fees may apply, depending on:

• The suppliers involved • The timing of the request

Our Changes We reserve the right to make minor itinerary changes. If major changes occur, we’ll notify you and offer:

• Suitable alternatives • Compensation where appropriate

6. Travel Insurance

Travel insurance is highly recommended and may be required for certain trips. It should cover:

• Trip cancellations • Medical emergencies • Lost or stolen items • Delays and disruptions

We are not responsible for losses not covered by insurance.

7. Your Responsibilities

You agree to:

• Provide accurate personal and travel information • Secure any necessary travel documents (passport, visas, etc.) • Respect local laws and customs • Inform us of any relevant health or mobility issues

We are not responsible for denied entry due to incomplete documents or vaccinations.

8. Health & Safety

By booking, you confirm you are physically and mentally fit to travel. Certain activities may involve risks. Participation is:

• Voluntary • At your own risk

Please consult a doctor if unsure.

9. Our Role & Liability

Iberique acts as a coordinator between you and third-party providers. While we carefully select our partners, we are not liable for:

• Acts or errors by third-party vendors • Travel delays, injuries, or losses caused by factors beyond our control • Force majeure events (e.g., strikes, weather, pandemics)

Our liability, if any, is limited to the amount you paid us for the affected portion of your trip.

10. Complaints

If issues arise during your trip, please notify us or your local contact immediately so we can help.

• Formal complaints must be submitted in writing within 14 days of the trip’s end.

11. Intellectual Property

All content on our website (text, photos, logos, etc.) is owned by Iberique or licensed to us. You may not:

• Use • Reproduce • Distribute

any content without our written permission.

12. Privacy

Your privacy matters to us. Please review our [Privacy Policy] to understand how we collect, use, and protect your data.

13. Governing Law

These Terms are governed by the laws of:

• The State of Florida, USA, or • The Province of British Columbia, Canada

depending on where your transaction is processed.

14. Updates to These Terms

We may update these Terms from time to time. Any changes will be:

• Posted on our website

Continued use of our services means you accept the updated Terms.

15. Contact

If you have any questions or need assistance, you can reach us at:

• 📧 [Insert Email] • 📞 [Insert Phone Number] • 🌐 www.iberique.com